It continues

No more fluffy posts about nice things we have had to eat, I'm afraid. It looks like all future posts are going to be regarding the absolutely poor state of our internet connection.

After being down all weekend, it started to work again on Monday at 7am. No word from AAPT regarding this and as it was fixed overnight on Sunday evening I doubt that it was because a Telstra engineer was fiddling with something to actively fix it.

By yesterday there was still no word from AAPT regarding why the broadband connection had broken, which I thought was pretty poor. However, since it was working I just couldn't muster the energy to sit on hold and tell them they were rubbish.

Until last night, when it broke again just after I finished work (I suppose it could have been worse....). I called this morning and apparently there is a big problem with the exchange and Telstra don't know when it will be fixed. The problem is analogous to our Tube escalators; apparently the machines are so old that Telstra have trouble getting parts. Good.

I accepted their offer of a backup dialup connection so we are connected, but slowly. They are going to chase Telstra today and then I need to call them back to check what happened. Why can't they call me? Well the guy on the phone said that he could tell the admin team to call me but they're very busy so they might not get round to it.

With Telstra's monopoly of the lines and inability to deliver, it's hardly surprising that wireless internet is so popular in this country. If only it wasn't so expensive....